Answering your questions about security, strategy, cloud, budgeting, service, culture, and more.

Service is in the Eye of the Recipient

Any time a merger or acquisition happens, there is not only the issue of on-boarding two different sets of employees, but of onboarding two different sets of clients. And sometimes, the latter challenge requires more strategy. When Optimal merged with...
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The ABCs of IT: A Guide to IT Acronyms

It’s no surprise that one of the few professional industries named by an acronym is also defined by them. The field of Information Technology, more commonly known as IT, is rife with acronymic jargon. And, in an effort to minimize the head-scratching...
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